Relay provides seamless integration between Jira and Zendesk, allowing you to combine the power of these two popular apps and streamline your workflow. With Relay, you can automate and collaborate on tasks that involve both Jira and Zendesk, saving you time and effort.
Simplified Ticket Management
Relay enables you to create customized workflows that seamlessly flow between Jira and Zendesk. Automatically create Jira issues from Zendesk tickets, ensuring that all customer inquiries are promptly addressed and tracked. You can also assign tickets in Zendesk to specific Jira issues, making it easy to keep track of support cases and development tasks in one place.
Effortless Status Updates
With Relay, you can automatically update Jira issues based on changes in Zendesk tickets. For instance, when a support ticket is resolved in Zendesk, the related Jira issue can be marked as closed, eliminating the need for manual updates and ensuring accurate status tracking.
Intelligent Task Assignment
Relay's AI Autofill feature integrates with Jira and Zendesk to automate task assignment based on ticket attributes. For example, you can use AI models to assign priority levels to Jira issues based on the urgency of a ticket in Zendesk, optimizing resource allocation and improving efficiency.
Unlock the full potential of Jira and Zendesk by integrating them with Relay. Try Relay for free and experience the seamless collaboration between these apps and more!