Zendesk Integrations

Relay.app is an automation tool that lets you automate actions across apps. Unlike other automation tools, Relay.app lets you add human approvals and decisions to any automated workflow.

Relay.app makes it easy to integrate Zendesk with other apps to automate workflows for yourself and your team. Build your first playbook today and start automating your Zendesk workflows in minutes.

Zendesk integrations in Relay.app

Actions
add
Create ticket
Action
edit
Update ticket
Action

How-to guides featuring Zendesk

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Calendly iconZendesk icon
Automatically create a new Zendesk ticket for an upcoming event in Calendly
Struggling to keep your customer support aligned with scheduled events in Calendly? Say goodbye to manual ticket creation and hello to automated workflows with Relay.app. With Relay.app's integration between Calendly and Zendesk, you can automatically create new tickets in Zendesk for every upcoming event scheduled in Calendly, ensuring prompt customer support and issue resolution. In this guide, we'll walk you through setting up Relay.app to effortlessly synchronize your Calendly events with Zendesk tickets, empowering your team to provide excellent customer service without the need for manual intervention.
Zendesk iconAirtable icon
Create a Zendesk ticket from new Airtable records
Struggling to synchronize new Airtable records with Zendesk tickets seamlessly? Relay.app is the solution you need. Our integration ensures effortless synchronization between the two platforms. Whenever a new record is added to Airtable, Relay.app synchronizes it by creating a corresponding Zendesk ticket automatically. This ensures that your support team has immediate visibility and can address customer needs promptly.
Zendesk iconGoogle Sheets icon
Create new Zendesk tickets from Google Sheets
Tired of the back-and-forth between Google Sheets and Zendesk when managing tickets? Our guide will show you how to effortlessly create new Zendesk tickets directly from your Google Sheets. With this Relay.app integration, streamline your ticketing process and keep your support workflow efficient and organized.
Calendly iconZendesk icon
Create a new Zendesk ticket from an event in Calendly
Want to seamlessly manage your customer inquiries related to Calendly events in Zendesk? This integration offers a straightforward solution. When an event is scheduled in Calendly, the Relay.app swiftly generates a new ticket in Zendesk. This streamlined process ensures that customer support is promptly alerted to relevant inquiries, saving time and ensuring a prompt response to customer needs.
Zendesk iconAsana icon
Create a new Zendesk ticket for Asana tasks
Automate your customer support workflow by generating Zendesk tickets for new Asana tasks. With this integration, Relay.app seamlessly coordinates your task management and ticketing systems. Whenever a new task is created in Asana, Relay.app promptly generates a corresponding Zendesk ticket, allowing your support team to address customer inquiries or issues effectively. This automated process enhances responsiveness and ensures that all customer requests are captured and managed efficiently.
Paddle iconZendesk icon
Create a new ticket in Zendesk for a new customer in Paddle
Automate your ticket creation process by integrating Paddle with Zendesk through Relay.app. This integration enables the automatic creation of a new ticket in Zendesk for each new customer in Paddle. As new customers are onboarded in Paddle, Relay.app dynamically generates corresponding tickets in Zendesk. This streamlined approach enhances customer support management and ensures that issues are promptly addressed.

Do more with Zendesk and Relay.app

Zendesk is a popular customer service platform that allows businesses to manage customer support tickets, track customer interactions, and provide self-service options. With its robust set of features, Zendesk helps businesses streamline their customer support operations and deliver exceptional service. Integration with Relay, a collaborative workflow automation platform, unlocks even more possibilities for businesses to automate and optimize their customer service processes.

Enhanced ticket assignment

By integrating Zendesk with Relay, businesses can automate the process of assigning tickets to the right department or agent. Relay's AI Autofill can analyze the ticket details and suggest the most appropriate assignee based on historical data or predefined rules. This ensures faster response times and improved collaboration among support teams.

Dynamic responses

Relay's Double check automations allow support agents to personalize their responses before sending them to customers. By integrating Zendesk with Relay, support agents can use pre-configured templates, add AI-generated content, or review and modify responses suggested by AI models like GPT. This enables efficient and accurate communication with customers.

Unified customer data

Integrating Zendesk with other SaaS products like CRM platforms or marketing automation tools through Relay enables businesses to sync customer data in real time. This ensures that support agents have access to the most up-to-date customer information, facilitating personalized interactions and proactive problem-solving.

Ready to streamline your customer support operations and unlock the power of automation? Try Relay for free and start building advanced workflows that combine Zendesk and other SaaS products to enhance your customer service experience.

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