How to update Google Sheets with new CallRail outbound call information

Relay.app is an automation tool that lets you automate actions across CallRail, Google Sheets, and many other apps. In this guide, we'll show you how to use Relay.app to automatically run the Google SheetsAdd row to sheet” action for each CallRailNew outbound call” event.
CallRail logoCallRail > Google Sheets
Trigger
Last triggered
CallRail logoNew outbound call
Google Sheets logoAdd row to sheet
1

Add the CallRail "New outbound call" trigger

Every playbook starts with a trigger. The trigger detects changes in your connected apps and runs your playbook in response.

Click "Add trigger" and select "New outbound call" under CallRail. Then, select the account. This trigger will automatically detect all the new outbound calls in CallRail to add a new row in Google Sheets.

If this is your first time using a CallRail integration in Relay, you'll be prompted to connect your CallRail account.

2

Add the Google Sheets "Add row" automation

Integrate the Google Sheets automation into your playbook to ensure the prompt update of Google Sheets for every new outbound call in CallRail. Add a new step and select "Add row" from the list of Google Sheets automations.

Connect Google Sheets to Relay if you haven't already, then fill out the mandatory and relevant details. You can reference fields from CallRail to automatically pass along the right data.

3

Turn on the playbook

Activating your playbook is the final step to automate adding a new row in Google Sheets for every new outbound call in CallRail. Once turned on, it will respond to new outbound calls logged in CallRail by adding a new row in Google Sheets without manual intervention.

To enable your playbook, click the toggle button located in the header. It is advisable to perform a test run of your playbook beforehand to ensure all steps work seamlessly together and reminders are sent correctly.

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More how-to guides featuring CallRail and Google Sheets

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Update Google Sheets with new CallRail inbound call information

Learn how to set up a Relay playbook that automatically updates Google Sheets with new CallRail inbound call data. This integration enables real-time syncing of call information, including caller details, call duration, date, and time, directly into your designated Google Sheets spreadsheet. Once set up, this automation ensures seamless tracking and analysis of inbound call metrics in your Google Sheets spreadsheet.

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